UK Delivery Charges
£3.00 | Free delivery over £20.00
Worldwide Delivery Charges
Europe from £3.50
World Zone 1 from £4.50
World Zone 2 from £5.00
How do I calculate the shipping costs?
The postage costs in your cart are calculated by the weight of the products you have chosen. For example: three tote bags = the same weight as one mug. The heavier the parcel is, the higher the cost of shipping. *Hint* greeting cards are marked as very little weight. You might be able to add a few in before your order rolls over to the next shipping price bracket
When will my order be sent?
Greeting cards dispatched within 1 working day
Tote Bags dispatched within 1 working day
Tea Towels dispatched within 1 working day
Bone china mugs dispatched within 2 working days
Handmade cushions dispatched within 7 working days
Who do I send my orders with?
Royal Mail 2nd class delivery
A local courier service for larger orders
Can I collect my order?
Yes, not a problem.
Please follow the estimated dispatch time above and I will send an email notification when your order is ready for collection
Returns & Exchanges
These face masks are not medical grade masks.
Please note that I am unable to accept returns on masks due to hygiene purposes.
If you would like to exchange or return a product, please:
Contact me within 14 days of delivery
Return the item(s) back to me within 30 days of delivery
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value and may not receive a refund.
I cannot accept refunds on any cushions as these are handmade to order and therefore are custom made products
Thank you for understanding
Please contact me directly to view my latest wholesale prices and to discuss minimum orders
These discounted prices are only available to retailers